Head of Customer Support - B2B SaaS / Technology

Head of Customer Support - B2B SaaS Permanent Location: London / South East - Hybrid and remote working Salary: £80,000 - £90,000 ( benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management, SLA & KPI Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sect…