Head of Customer Contact/ Call Centre

My client is looking to recruit self-driven Head of Customer Contact/ Call Centre. We are looking for leaders of the future, As a Head of Customer Contact/ Call Centre reporting directly to the Director/ EMEA Operations, you will be responsible for the overall efficiencies’ of the teams. You will increase profitability through developing, motivating and managing performance of your Managers and sales teams on a day to day basis. You will have financial sales or debt management experience, as yo…